Privacy policy.
This policy is issued by Tongraal LLC, a Wyoming limited liability company, 30 N Gould St, Suite #63560, Sheridan, WY 82801, United States — the data controller for tongraal.com.
1. What we collect
- Account data — your name, email address and password (encrypted) when you create an account.
- Shop application data — if you apply as a shop: your shop's name, address, story, photos, a government-issued ID, and a proof of registered business — used solely to verify that a real person and a real business stand behind the shop.
- Order data — items bought, your name, email, phone number, shipping address, tracking and payment status. It is shared with the shop that fulfills your order, and only that shop. Card numbers are handled by our payment processor (Stripe) and never touch our servers.
2. What we never collect
- No behavioral tracking or browsing profiles.
- No third-party advertising cookies.
- No Google Analytics, Meta Pixel, or similar scripts.
- No location tracking.
- No data purchased from or sold to data brokers — ever.
3. Cookies
We use a single, strictly functional mechanism: an authentication session (stored locally in your browser) that keeps you signed in. It identifies your session, not your behavior. Because we use no tracking cookies, you won't see a cookie banner — there's nothing to consent to.
4. Identity & business documents
The ID and the business document submitted with a shop application are used once, by a human, to verify the shop owner's identity and business registration. They are stored encrypted in a private bucket, are never public, never shared with third parties, and are deleted once verification is complete.
5. Who processes your data
- Supabase — our database and authentication provider (data stored in the United States).
- Vercel — our hosting provider.
- Stripe — payment processing and shop payouts. Card numbers go directly to Stripe, which has its own privacy obligations.
- Resend — delivery of the emails about your orders or your shop application. Nothing else is sent through it.
- Square — only when a shop chooses to connect its Square point of sale: Tongraal reads that shop's catalog and stock, and removes an object from its Square stock when it sells online. The shop can disconnect Square at any time. No buyer data is sent to Square.
That's the complete list. No marketing platforms, no ad networks.
6. Your rights
You can request a copy of your data, correct it, or delete your account and everything attached to it at any time. Email us at hello@tongraal.com and a real person will handle it.
7. Changes
If this policy ever changes, we'll say so plainly on this page with a new date. The no-tracking principle is not up for revision.