Anyone can build a marketplace and let anyone sell. We did the opposite.
Every single shop on Tongraal is verified by a human — the door, the person,
and the registered business — before it ever goes live. Here's exactly how.
📮
Step 1
The shop applies
The owner tells us their story — the shop, the street, the craft. We ask for one thing
only: a photo of the storefront, taken today, sign visible, with a sheet of
paper held in frame where "Tongraal" and the day's date are written by hand. That handwriting,
on that date, in front of that door, is what no image generator can produce — which is how we
keep invented shop fronts out. No identity document, no paperwork. No anonymous applications, no agencies applying for "brands".
🗺️
Step 2
We find the door on the map
We look up the address on Google Street View and match it against the
photo. A real sign, on a real street, at the address given — and the handwritten date
proves the shop was standing there this week, not in an old picture. If the door
doesn't exist, the conversation ends there — politely, but firmly.
🏛️
Step 3
We check the business, in public records
We look up the legal business name in the public business registry of the state
the shop trades in — every US state keeps one, free and open to anyone — and check
it is active and in the owner's name. Identity itself is verified by Stripe,
which must know who a seller is before paying them a cent. The name must be the same in all
three places: the application, the registry, the Stripe account. So we ask for no identity
papers at all: we verify people, we don't collect them.
✓
Step 4
The shop goes live — verified
Decision within 3 business days, with a reason either way. Approved shops receive the
verified badge, a Door Keeper number if they're among the first 100, and
a profile page that tells their story the way it deserves to be told.
What never gets through.
Dropshippers — catalogs without a street
Print-on-demand & third-party fulfillment
Anything not packed & shipped from your own Portland-area shop