Pricing & fees

Honest pricing,
like an honest shop.

One simple plan, free for a full year — and we never ask for a credit card to start. No setup fees, no hidden costs, no long contracts. Prices shown excl. tax.

100
The Door Keepers: the first 100 verified shops keep their shop free for life — never a subscription, ever — plus a numbered Door Keeper badge and a voice in what we build. See the wall →
Free for your first year — no credit card
Your Tongraal shop
$0 for 12 months, then $19.99 /mo · excl. tax
One simple plan. Everything you need to run a real shop on Tongraal — free for a full year, and we never ask for a card until you choose to continue.
Become a Door Keeper
First 100 verified shops stay free for life.
While you're free: 10% per sale, plus card processing at cost.
Your shop is free for a full year — so the only thing we earn is a 10% commission on the item price when you actually make a sale. Card processing is passed through at Stripe's cost — 2.9% + 30¢ for US cards, never marked up. On a $45 mug you receive $38.89, and the shipping you charge is yours too. No listing fees, no photo fees, no "marketing fees", no monthly charge for twelve months.

Fair questions.

Is it really free, with no credit card?

Yes. Your shop is free for a full year and we never ask for a card to start. We'll only invite you to add one near the end of your free year, if you choose to continue at $19.99/mo. No auto-charge out of nowhere, no card held "just in case".

What happens after the free year?

You decide. Continue for $19.99/mo, or don't — nothing is charged automatically until you add a card and confirm. The Door Keepers never pay a subscription at all: their shop stays free for life.

Why so cheap compared to other platforms?

Because we're building this with you, not on your back. We'd rather have 100 real shops paying a fair price than 20 paying an inflated one. The price may rise for new shops later — Door Keepers keep their conditions.

What do I actually receive on a sale?

The item price plus the shipping you charge, minus 10% of the item price and Stripe's card processing (2.9% + 30¢ for US cards). A $45 mug shipped for $8: the buyer pays $53 and you receive $46.66. If you refund an order, we give back our commission on the refunded part.

Can I really cancel anytime?

Yes. Monthly billing once your free year ends, cancel in one click from your dashboard, no questions, no retention scripts.

What does "verified" actually mean?

A real person matched your storefront to your address on Street View and checked your ID. Read exactly how on the verification page.

Why a photo with a handwritten date?

Because an image generator can invent a beautiful storefront, but not your handwriting, on today's date, in front of your own door. That one photo replaces the pile of documents other marketplaces ask for — and it is what keeps invented shops out.

Which name should I apply with?

The same name in all three places: your application, your state's business registry, and your Stripe account. We check the registry ourselves, and Stripe verifies your identity before paying you. If the three names don't match, the money cannot reach you — so tell us if your registry name differs from your shop name, it is perfectly normal.

Do you only accept shops in Oregon?

No. Tongraal verifies shops across the United States — the first ones are being onboarded in Portland and its metro area, then city by city. Whichever state you trade in, we look your business up in that state's own public registry.

When do payments and online sales open?

Online checkout (powered by Stripe) opens with our first wave of verified shops. Door Keepers are onboarded personally, one by one — that's the point of the first 100.